Questions that prevent hidden problems
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Before PO sign-off, ask these seven compliance terms in writing.
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- Material declaration: What flame and chemical declarations apply for target market?
- Batch traceability: Can lot history be tracked from production to carton?
- Defect ratio: What percentage is acceptable at first inspection?
- Re-test window: Who bears cost if re-inspection is needed?
- Lead time trigger: How does holiday and port congestion affect ETA?
- After-sales: Warranty handling for manufacturing defects.
- Communication channel: Weekly progress reports and photo proof points.
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Document every clause in one email before production confirmation.